Jim Clark, Chief Technology Officer
[email protected], 304.336.8495, Main Hall B40
Jim Clark is the administrator with overall responsibility for Information Technology Services. By maintaining chief relations with internal admin and academic heads, he is the main technology advisor for the campus community. He is tasked with the overall responsibility of information security. In addition to defining student computing trends at West Liberty University, he is also responsible for the executive/mobile infrastructure. He develops skill and training paths for all IT staff members. He also serves as backup to the student laptop program.
Becky McCullough, Network Administrator
[email protected], 304.336.8134, Main Hall B30
Becky McCullough is responsible for the day to day network monitoring and control. Becky is also responsible for the main design of the network including the Main Campus student residents and academic/admin network along with the Highlands campus. In addition to implementing a wireless mesh network, she provides support for student and faculty network setup, network security appliance management, Gmail administration, and backup support to the Help Desk.
Phil Kent, Manager Technology
[email protected], 304-336-8886, Main Hall B29
Phil Kent is our Help Desk Administrator. He provides staff and faculty desktop support. Additionally, Phil manages the Avaya Phone switch and is responsible for classroom A/V and large meeting support.
Anthony Massa, Information Technology Consultant Sr
[email protected], 304-336-8847, Main Hall B31
Anthony Massa is the technician responsible for providing assistance to participants in the Student Laptop Program. His duties include administrative services, software and hardware support, and facilitating warranty repair services with manufacturers.
Sue Baker, Data Tech I
[email protected], 304-336-8043, Main Hall B31
Sue is the primary telephone contact for IT Services. Her administrative duties include primary Banner data entry for new/transfer students, HEFIS data entry, procurement analysis for PCARDS, and IT order equipment check in and control.
HELP DESK – [email protected] 304.336.8886
MEDIA SERVICES – 304.336.8851
STUDENT LAPTOP PROGRAM – [email protected] 304.336.8442
TELEPHONE/AUDIX SERVICE – 304.336.8851
TELEPHONE INFRASTRUCTURE SUPPORT – 304.336.8071
WLU STUDENT IT HOTLINE – 304.336.8886