Are there any additional fees?
Who is eligible for the program?
First-time, full-time freshmen registered for 12 or more hours are eligible for the program.
What options are available?
The Program has 3 options. Most students are eligible for the laptop portion of the program. Students entering Communications and Graphic Design (including the Digital Media Design Major) receive the Adobe Creative Suite Master Collection software and are required to bring either an Apple or Windows computer that meets the software’s requirements. Students accepted into the Art Education, Music Education, or Music Performance programs will be receiving an iPad2.
Is the program mandatory?
At this time, the program is only mandatory for eligible freshmen who are Business majors. It is highly recommended that all eligible students participate in the program. Even if you participate in the program, you may still bring your own laptop or desktop computer to the main campus.
What is the value of having a university laptop?
As a student you are not only receiving a laptop, you are receiving a piece of equipment to help you succeed in your career. Also, you will have support from the university for your technology needs. As a parent, you will not have to worry about your child’s technology needs; the university is taking on that responsibility.
What type of laptop will I receive?
Students will receive a Windows-based notebook with a 14-inch or larger screen.
Do I need to purchase additional software?
The computers will have productivity software and antivirus software installed before being distributed to the students. If you wish to purchase the Microsoft Office software, please visit Microsoft’s educational store to take advantage of their student discounts.
What accessories should I purchase?
Although not required, the university highly recommends an accessory package that includes a carrying case, security lock, surge suppressor, flash drive, and insurance (homeowner’s or renter’s rider). Additional recommended items include a USB mouse, blank DVD/CD discs, a color printer, paper, print cartridges, USB cable, and a wireless router for the dorm room. Some of these items are available on campus through the WLU book store. Please call the book store at 1(304)336-8211 to check availability of items. The university highly recommends students receiving the iPad2 purchase an accessory package that includes screen protectors, a case, a dock, a keyboard, and insurance (homeowner’s or renter’s rider).
Do I own the equipment I receive from the laptop program?
The university owns the hardware component. You do vest interest in it as you attend continuous full-time (12 hours or more) sessions here at WLU. At the end of your first academic year you will own the hardware. At that time the one year warranty will expire and you will be responsible for care and maintenance of it.
Where do go if I have a software or hardware problem?
The Laptop Support Center is located in the East Wing of Main Hall, Room B-39. Your equipment is university property and you will receive priority service. Hours of operation for the Laptop Support Center are Monday through Friday, 8 a.m.-4 p.m.
What happens when or if I register for fewer than 12 semester hours?
You must turn your equipment into the Laptop Support Center between the hours of 8 .m.-4 p.m., Monday through Friday. If you do not return the equipment, you will be billed the prorated value for it.
What happens if I leave before the one semester is completed?
You must turn your equipment into the Laptop Support Center between the hours of 8 .m.-4 p.m., Monday through Friday. If you do not return the equipment, you will be billed for it.
What sort of coverage do I have for my IPad?
Apple covers any manufacturer defects that affects the IPad straight out of the box. If it arrives with a faulty power cord and won’t charge, or doesn’t even start at all, Apple will replace the parts needed for you.
What do I do about updating it throughout the year?
You are responsible for all software updates on the IPad. Your teacher will tell you which apps you will need.
How long does the warranty last?
It is a 1 year manufacturers warranty.
I’ve lost my IPad! Now what?
If you’ve installed the “Fine my iPhone” app, it will also find your iPad. Using that app should pinpoint where your iPad has gone.
My screen broke. Am I covered?
Unfortunately not. The cracked screen would fall under accidental damage, and is not covered by the warranty.
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