Location: Main Hall: East Wing Basement
Hours: Office: Monday – Friday 8am – 4pm
Help Desk: Monday – Friday 8am – 4pm
Telephone: Office: (304) 336-8043
Help Desk: (304) 336-8886
E-mail: [email protected]
West Liberty University Information Technology Services (ITS) facilities are located in the basement level of East Main Hall. Offices for Network Administration, Administrative Data Entry, ITS Help Desk, and the Student Laptop Support Center are located in this area and are typically open from 8am-4pm.
Our wireless network is available in all academic and administrative buildings on the main campus and at the Highlands Center. ITS maintains the campus data network. All residence halls have Comcast high-speed Internet and TV, providing residents with support for both educational and recreational activities. Residents have the option to upgrade to expanded services.
The Student Laptop Program is open to all first-time, full-time freshmen students who are enrolled at the University. Laptop computers, major specific software or other mobile computing devices provide students the opportunity to personalize and further their university experience beyond the traditional computer lab. ITS provides the Student Laptop Support Center to assist students with hardware and software support. Students may also rely on the Student Laptop Center to assist with personal laptop/desktop computers. The Center will perform a free diagnostic check and provide a condition report. Some repairs on laptops or desktops that are not a part of the Student Laptop Program may require a charge.
Computers for general use are available in the Elbin Library and the first two floors of the College Union. In addition, a Student Government-sponsored 24-hour lab, also located in the Union, has four computers with access to high-speed print and copying capabilities. Several special purpose departmental computer labs are maintained by ITS at both the main campus and the Highlands Center.
Technology is integrated into both the academic and daily experiences at West Liberty University. The University’s website, e-mail, Twitter, Facebook, blogs, and campus-wide notification tools keep the student informed and connected 24/7. Each student at WLU receives an email account that will continue beyond graduation. The Google-supported email service is accessible via the web and includes access to Google Gmail, Calendar, Contacts, drive, groups, sites, talk, and video. Google integrates seamlessly with mobile devices such as smart phones and tablets such as the iPad.
The University uses Sakai as its learning management system. Each student has an account to access Sakai. Instructors of face-to-face, hybrid, and online courses use Sakai to post class materials, communicate with students, and facilitate effective student learning. Students or faculty seeking assistance with Sakai may contact the Distance Education and Learning Technologies Assistance Area in room 47/48 located in the basement of Main Hall.
The Distance Education and Learning Technologies Assistance Area provides faculty and student support for instructional technologies and online learning. The area includes computer access, assistance with Sakai, professional development sessions and opportunities to explore instructional technologies such as interactive whiteboards, student response systems, digital cameras and scanners. The computers located in this area include some software packages that individuals may need for occasional use. The area provides both technical and pedagogical support for faculty, staff and students.